Shipping Policy

Production Time

All Formula Graphics kits are made to order.

Please allow 3–7 business days for production before your order ships. This includes printing, laminating, cutting, and preparing your graphics for installation.

Business days exclude weekends and Canadian statutory holidays.

During particularly busy periods, production may take slightly longer. If we anticipate a significant delay, we'll contact you.

Shipping Rates

We offer flat-rate shipping based on your destination:

• Canada: $15 USD

• United States: $25 USD

• International: $30 USD

Shipping rates are charged per order and displayed at checkout. All prices are in USD unless otherwise indicated.

Shipping & Delivery

Orders ship from Ontario, Canada.

Once your order has been dispatched, you'll receive a shipping confirmation email with tracking information when available.

Delivery times vary depending on your location, shipping carrier, customs processing, and other factors outside our control.

Please note that our 3–7 business day production period is separate from shipping transit time.

International Orders, Customs & Duties

International shipments, including orders to the United States, may be subject to import duties, taxes, brokerage fees, or other customs charges.

Unless explicitly stated otherwise at checkout, these charges are the responsibility of the customer and are not included in our product prices or shipping rates.

Customs processing may occasionally delay delivery.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order.

If you notice an error, contact us as soon as possible. We will do our best to correct it before shipment.

Additional shipping charges resulting from incorrect or incomplete addresses may be the customer's responsibility.

Lost or Damaged Shipments

If your order arrives damaged, please contact us promptly with your order number and photographs of the packaging and affected products.

If your shipment appears lost or has not arrived within a reasonable time, contact us so we can assist with investigating the issue with the shipping carrier.

Questions?

If you have any questions about your order or shipping, please contact Formula Graphics through our website.